We are a licensed Pension Fund Administrator with over 7 years of professional experience in Pension Funds Administration. We were incorporated on April 14, 2005 to manage and administer retirement savings contributions of employees in Nigeria as a result of the Pension Reform Act of 2004. Pensions Alliance Limited is a joint venture between First Securities Discount House Limited (FSDH) (now known as FSDH Merchant Bank) and African Alliance Insurance Company Limited

Job Title: Customer Service – Ibadan

To ensure that the goals and objectives of PAL regarding customer service is carried out and maintained through hard work and dedication to delighting both internal and external customers.





a) Material just be ready 1st day of the last month of the quarter (1st March,1st June, 1st September 1st December)



Reports of all activities for the week compiled and send to Head, Pension Service Centre

Minimum Educated level

·  Verbal and written communication skills

·  Listening skills

·  Problem analysis  solving

·  Customer service orientation

·  Organizational skills

·  Attention to detail

·  Sound judgment

·  Team work

·  Stress tolerance

·  Resilience

·  Pleasant and friendly mannerism

·  A sound knowledge of telephone etiquette

·  Strong knowledge of the company’s products

·  Basic computer knowledge/technological skills

·  Ability to comprehend, capture as well as interpret basic customer information.

·  Respectful

·  Ability to adapt to change

·  Punctuality

·  Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments


Click here to apply

good dey i work with roche in imo state and i need to no hw to get my morney becouse the pal is colecting my salary by bit so nw roche stop working

Good morning , I was a staff in Sam O Nursery and Primary school Ogudu Ojota.Please, I want to know how much I have with you,because I am no longer working there. and how can I continue with pal? . I also need my statement of account. Thanks.

please for over a year now, I have neither received statement of account, credit alert nor any information concerning my pension savings. may I know what is happening? am I still safe with your administration?

Hello, i want to know the update of my part payment request.

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